|
|
Passengers are not allowed
to carry on articles which
endanger flight safety such
as inflammables, pressurized
cans, and corrosives, or use
equipment which interferes
with flight communications
such as cellular phone and
computer, etc. Violators are
liable for imprisonent of up
to 5 years, detention, or
NT$ 150,000 fine in
accordance with Article 105
of Civil Aviation Law. Those
causing death will get life
imprisonment, or
imprisonment for up to 7
years; and those causing
serious injury will be
imprisoned for 3 to 10
years.
|
 |
In case of death as a result
of accident, airliner will
compensate a maximum of NT$
3 million each passenger,
and NT$ 1.5 million for each
serious injury. For
uninjured survivors,
compensation will be made in
accordance with actual
damage, but no more than NT$
1.5 million. Higher
compensation in line with
other applicable laws, or
other insurance payment
terms, or present proof of
larger damage may apply for
higher compensation with
proper documentary
verification. (Please refer
to "Aviation compensation
Law", March 27, 1999
Amendment.)
|
|
|
In case of accident,
compensation will be made
for damaged cargo or luggage
carried by the aircraft in
accordance with actual
damage but not exceeding NT$
1,000 per kilogram.
Compensation for carry-on
baggage will be made in
accordance with actual
damage, but not exceeding
NT$ 20,000 per each
passenger. (Please refer to
"Aviation compensation Law",
March 27, 1999 Amendment.)
|
|
|
In case of delay of 30
minutes or more of scheduled
international flight,
airliner should explain the
delay reason and provide
ways to handle the
situation. (Please refer to
Civil Aviation Dispute and
Arbitration Procedures,
Article 3.)
|
|
|
In case of scheduled flight
delay, change of route, or
take-off/landing locations
affecting passenger rights
and in consideration of
actual circumstances and
passenger needs, airline
should make appropriate
accommodation available
including free telephone
card, refreshment, food and
lodging, warm
bedding/clothes and
first-aid materials.
Passenger can request
airliner to arrange booking
on another flight or other
transportation. If the above
services cannot be made
available, airliner should
provide explanation and
adequate solution. (Please
refer to Civil Aviation
dispute and Arbitration
Procedures, Article 4.)
In view of aviation safety,
passengers should remain
patient to wait or switch to
another flight in case of
delay caused by factors
beyond the airline control
such as weather. According
to Article 2 proviso of
Civil Aviation Law, if
airliner can prove the delay
is force majeure, passenger
can only request
compensation for damage
resulted from the delay.
|
|
